Watch Our Video


ZDH Promotional Video

ZDH - A telemarketing company located in Israel is looking for additional sales agents. Email us at jobs@zdhsales.com for more info about our openings.

Welcome to ZDH

ZDH is a leader in the Telemarketing and Outsourcing arena. With the current shaky economy, companies are being forced to outsource their telemarketing needs to below quality telemarketing suppliers. That's where ZDH steps in. ZDH offers services to companies who want to keep their customer service integrity, while at the same time paying affordable price points. ZDH hires only the most qualified agents.

It is no surprise that over 85% of our agents have American college degrees. Contact ZDH today for more information about our exciting outsourcing programs. At ZDH, we know the correct equation to a successful relationship.

Outsourcing your telemarketing campaigns has never been easier!

Watch Our Video


ZDH Promotional Video

ZDH - A telemarketing company located in Israel is looking for additional sales agents. Email us at jobs@zdhsales.com for more info about our openings.

Welcome to ZDH Telemarketing company

ZDH is a leader in the Telemarketing and Outsourcing arena. With the current shaky economy, companies are being forced to outsource their telemarketing needs to below quality telemarketing suppliers. That's where ZDH steps in. ZDH offers services to companies who want to keep their customer service integrity, while at the same time paying affordable price points. ZDH hires only the most qualified agents.

It is no surprise that over 85% of our agents have American college degrees. Contact ZDH today for more information about our exciting outsourcing programs. At ZDH, we know the correct equation to a successful relationship.

Outsourcing your telemarketing campaigns has never been easier!

Appointment Setter

Appointment Setters are those who call prospective customers and set up appointments for the field representatives to go visit the customer, do a presentation and close the deal. They are also referred to as Lead Generators. Advantages of having an Appointment Setter is, they will be able to filter out customers who may be having little or no interest in the deal and hence a field executive can avoid, eliminate or delay visiting such customers. Conversely based on an Appointment Setter’s feedback report, which contains detailed information about the prospects and notes taken during their telephonic conversation, the field executives can prioritize their customer visits.

Telemarketing

Telemarketing is a means through which a sales representative calls the prospective customers to explain about the products and/or services that their company offers, in order to lure them to buy and use the same. Through Telemarketing, one can gather the knowledge about the impact a product / service has created in the market. Also a company can understand the extent of its familiarity and the reputation it has developed in the market. Using this understanding and knowledge, a company can remodel its business strategies and fine tune its weak links, which if left unnoticed would cause further mayhem down the line in the future.

Call Center

A Call Center is a place where teams of representatives handle both inbound and outbound calls from customers who are external or internal to the company. This includes telemarketing calls or cold calls, customer support calls, technical support calls, etc. A company can either have its own call center set up or outsource call center services to a specialist call center service provider. Such service providers may either be located within or outside the geographical boundaries of the place where the company requiring that service is located. While outbound calls are made to prospects and/or customers, inbound calls are received either for enquiry or for support requirement purposes.

Appointment Setting

Appointment Setting is an integral part of a marketing function in any company. It is the Appointment Setters voice that first represents the company and explains its products and/or services, to a prospective customer. It is based on the quality of Appointment Setting, does the growth of a company get determined. Appointment Setting helps in indirectly forcing a customer to make use of a product/service that is marketed, by enforcing positive thoughts about the deal. The higher the quality of Appointment Setting, easier will it be for the field executive, who goes for the live presentation. Appointment Setting will only be complete if the call notes and customer information are appropriately captured and delivered to the field executive.

Cold Calling

Cold Calling is a type of calling technique used in telemarketing, which involves calling and talking to prospective customers who may never in the past have shown interest in the service or product offered by the company represented. A salesperson making a cold call should be able to lure the customer to buy and use the product and/or service that is being marketed. Cold calling at times might also be used to refer to direct visits to the customer’s place, made by sales people, in order to do marketing. As customers are not informed earlier and are not ready to face such kind of marketing, the salespersons involving in cold calls get to face some anger from customers.

Inbound Marketing

Inbound Marketing is a technique that involves posting of online advertisements, which impress the prospective customers and make them call and enquire for more details about the product and/or service. So once a prospective customer calls to enquire, then the salesperson, who attends the call, does the marketing required, to make the prospective customer become a customer. So instead of doing cold calling and facing the music from customers who are not happy to spend time on listening to the salesperson’s words, it is a better option to place attractive advertisements at the right places which get visited by the relevant target audience, so that they make calls to enquire and get convinced by the salespersons to buy and use the product and/or service.

Telemarketer

A Telemarketer is a person who makes and attends calls to and from customers and/or prospective customers, to explain to them and provide details about the products and/or services of the company represented. Telemarketers make cold calls and give leads to field executives along with a detailed report containing the information about the prospective customers and the call notes. In case of inbound calls, the telemarketers clarify the doubts raised by customers and provide answers to their questions, and enforce into the customers’ thoughts, a positive feed about the product and/or service being marketed, thereby luring them to buy and use their products/services.

Listen To Our Call Samples

ZDH guarantees American agents for every project. Over 85% of our agents have American College degrees. At ZDH, we pride ourselves in providing high quality outsourcing at affordable offshore rates. Don't believe it's possible? Listen to a few of our sample call recordings!

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